i build products people quietly rely on.
four years as a product manager across health-tech, fintech and saas — a seed-stage health startup, a growth-stage saas platform, and a fintech unicorn. conversational ai, health records, rewards at scale.
journey
0→1 conversational ai that automates the patient journey — booking, reminders, triage — across whatsapp and web, wired into hospital record systems.
conversational agents · prompt engineering · evals · hmis / emr integration · go-to-market · b2b2c
owned chat, short video and social features for a developer-facing sdk, plus the analytics layer clients used to read growth and retention.
sdk product · analytics dashboards · retention · b2b · developer experience
personalised a high-traffic rewards feed by cohort and rebuilt the reward mechanics, without denting the metrics the product is judged on.
personalisation · a/b testing · experiment design · monetisation · sql · ctr / cpm
made getting your medical records in effortless — a gmail sync that pulled scattered reports into one place in three clicks, on a consumer app with 10m+ installs.
consumer growth · activation · google apis · lifecycle campaigns · cohort targeting